Dear Clients,
Kindly be informed about the changes occasioned the upcoming Funeral of Her Majesty The Queen :
On Monday September 19th, the trading hours for the below instruments will be affected in the following manner:
Cocoa, coffee, cotton, sugar trading will be opened at 11:30 GMT.
UK100 Index will be closed for trading.
For any questions, please contact us by email at: [email protected]
With deepest sympathies for the Royal family and Great Britain,
Colmex Pro Team
Dear clients,
Kindly be informed that the Company’s Order Execution Policy has been updated and is effective from 1st of August 2022. The change is related to the clients’ stop orders which were triggered by the National Best Bid/Offer (NBBO) prices quoted in the system. Starting from 1st of August 2022, the stop order will be triggered by the last trade price quoted in the system.
For example: A client is in a long position and placed a stop order at 408.88 USD to exit. The current last price is 408.94 USD and the NBBO (National best bid and offer) for sale is at 408.88 USD. Before the amendments by the Company, the stop order would be triggered immediately as the NBBO reached the stop price, and the position would be closed.
With the current amendments by the Company, the client would still retain his position since the last trading price is 408.94 and it did not reach the Stop price yet.
Only when last price reaches 408.88 USD, or below, the position will be closed by the stop order.
Please review the updated document which is uploaded on our website, under the Regulatory Documents section on Legal Documentation subsection or click here.
For any questions, please contact us by email at: [email protected].
Kind Regards,
Colmex Pro Team
Dear Clients,
Kindly be informed that the below Company’s policies have been updated:
*Order Execution Policy
*Conflicts of Intertest Policy
*Client Categorization Policy
*Investor Compensation Fund Policy
Please review the updated documents which are uploaded on our website, under the Regulatory Documents section on Legal Documentation subsection or click here.
For any questions, please contact us by email at: [email protected]
Kind Regards,
Colmex Pro Team
Colmex Pro Ltd (hereinafter referred to as the “Company”) as of the 15th of September 2022, will cease the provision of new investment and ancillary services to UK based Clients through the domain www.colmexpro.com and current trading accounts will be set to close-only. Existing Company Clients shall have the option to continue trading until the 15th of September 2022 inclusive. The Company is ‘Deemed authorized and regulated by the Financial Conduct Authority. The nature and extent of consumer protections may differ from those for firms based in the UK. Details of the Financial Services Contracts Regime, which allows EEA-based firms to operate in the UK for a limited period to carry on activities which are necessary for the performance of pre-existing contracts, are available on the Financial Conduct Authority’s website’.
All Colmex Pro UK based clients will be notified independently via e-mail for further actions in relation to their trading account(s).
The aforesaid process does not affect in any way your right to terminate your agreement either now or at a later stage by requesting the closure of your trading account and withdrawal of your available balance.
Kindly note that trades/withdrawal requests and closure of trading accounts shall be made the latest by 30th of October 2022.
Due to the immediate actions that need to be undertaken, the Company will ensure that closure of open trades/accounts, as well as withdrawal requests will be dealt with immediately and/or upon request.
It shall be clarified that the Company is fully aware of the legal requirements and obligations in relation to the cease of provision of its services in the United Kingdom and will proceed with all the necessary actions that are required to be taken in accordance with the instructions of the Financial Conduct Authority.
Please do not hesitate to contact us further for additional clarifications and/or further information in relation to the above, directly to our Customer Support Team via phone: +357 25030036 or email: [email protected].
Kind Regards,
Colmex Pro Team