Colmex Pro Limited (or "we", "us", "Colmex Pro") is proud in maintaining strong and professional
relationships with our clients and general public. Hence, we place strong emphasis in respecting and
supporting each person’s right to privacy.
When you apply or maintain a trading account with Colmex Pro, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, informing you about products and services that may be of interest to you and providing customer service.
It also includes information such as your name, address, birth date, passport number, phone, occupation, assets and income; or by corresponding with us by post, phone, e-mail or otherwise. This information is collected when you:
Third party disclosures may include sharing such information with our group companies, affiliates or non-affiliated companies that perform data processing and support services for your account or facilitate your transactions with Colmex Pro, including those that provide professional, legal, technological, processing payments or accounting services to Colmex Pro. Third parties are required to maintain the confidentiality of such information and to use your personal information for the purposes that Colmex Pro dictates and within the ambit of the applicable law.
Also we may share personal information with any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person.
We process your personal information where necessary for Colmex Pro to comply with legal and regulatory obligations we are under, and also where it is necessary for legitimate interests we have in conducting our business. These include without limitation:
Individuals whose personal information we process may be entitled according to their place of residence in EU and other regions:
Any such request should be submitted in writing to: [email protected] Individuals also have the right to complain about the use of their personal information to the Supervisory Authority which in Cyprus is the Office of the Commissioner for Personal Data Protection.
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Cookies are non-executable and cannot be used to install malware. They allow websites to recognize
when they return and include basic information about them that is checked and updated every time you
Some of the cookies that Colmex pro sets when you visit any of our websites are essential to the working functionality of the site.
Performance cookies are another type of cookies uses to provide with you a better user experience and to improve how content on our website is presented.
Marketing cookies are also set usually by third party advertising networks to ensure we are providing you with targeted adverts more relevant to you and your interests. If you do not want to receive non-mandatory cookies, you can manage your preferences. If you use our web services without blocking cookies, you are actually consenting to the cookies.
We use appropriate technical and organizational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. In particular, we:
The period for which we will retain personal information will vary depending on the purposes that it was
collected for, as well as the requirements of any applicable law or regulation. The retention of your
personal information will be subject to periodic review. We may keep an anonymized form of your personal
information, which will no longer refer to you without time limits, to the extent that we have a
and lawful interest in doing so.
If you have an account with Colmex Pro, we will store your personal information for as long as you maintain that account, and after you cease holding an account, for as long as we are required to by laws and regulations that are applicable to us.
Our services are not available for users under the age of 18 (or the age of legal consent for the
jurisdiction the user is located in) (a “minor”). We do not knowingly collect personal information from
about minors. If you are a minor, you should not download or use any of our services nor provide any
personal information to us.
If we become aware that a minor has shared any information with us, we will delete such information. If you have any reason to believe that a minor has shared any information with us, please contact us at [email protected]
The Policy will be reviewed from time to time to take account of changes to our operations or practices
further, to make sure it remains appropriate to any changes in law, technology and the business
Any personal information held will be governed by our most current Policy.
When we update our Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.
addressed to us at
what your data privacy rights are.
Trading in financial instruments involves risks and you may lose your entire investment
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